Refund policy

Return & Refund Policy for Vision Loop

Effective Date: May 27, 2026

At Vision Loop, we strive to provide high-quality digital services and ensure customer satisfaction. This Return & Refund Policy explains the terms under which cancellations and refunds may be granted.

1. Services Covered

This policy applies to all services and digital offerings provided through Vision Loop, including:

  • Digital marketing services

  • Social media management

  • Branding and promotional services

  • Content creation

  • Consulting services

  • Digital products and downloadable materials

2. Refund Eligibility

Refund requests may be approved under the following conditions:

  • Duplicate payment made accidentally

  • Service not delivered as agreed

  • Cancellation requested before the project or service begins

  • Technical issues preventing access to purchased digital products

3. Non-Refundable Cases

Refunds will not be issued for:

  • Completed or partially completed services

  • Delays caused by lack of client communication or materials

  • Change of mind after work has started

  • Customized or personalized services already delivered

  • Marketing or social media performance variations beyond our control

4. Cancellation Policy

Clients may request cancellation by contacting us through email, WhatsApp, or Instagram.
If work has not started, eligible refunds may be processed after deducting any applicable administrative charges.

5. Refund Processing

Approved refunds will be processed within 7–14 business days through the original payment method wherever possible.

6. Contact Information

For any refund, return, or cancellation requests, please contact:

7. Policy Updates

Vision Loop reserves the right to update or modify this policy at any time without prior notice. Changes will be posted on the website.